🧺 Windmill Laundry – Privacy Policy
Effective Date: [2 October 2025]
Website: www.windmilllaundry.com
Business Name: Windmill Laundry
Location: Auas Valley Shopping Centre, Windhoek, Namibia
- Introduction
At Windmill Laundry, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, contact us, or use our laundry services.
By using our website or services, you agree to the practices described in this policy.
- Information We Collect
We may collect the following types of information:
Contact Details: Name, phone number, and email address when you fill out forms or contact us.
Service Details: Booking information, preferences, and communication records.
Website Data: Basic analytics such as IP address, browser type, and time spent on our pages (collected via cookies).
No Online Payments: We do not collect or process online payments through our website. Payments are made in-store, via bank transfer, or in cash only.
- How We Use Your Information
We use your information to:
Communicate with you regarding inquiries, quotes, or bookings.
Provide and improve our laundry services.
Send important service updates or promotional offers (only with your consent).
Analyze website performance to enhance user experience.
- Cookies and Analytics
Our website uses cookies to ensure functionality and analyze performance. You can disable cookies through your browser settings, though some features may not work properly without them.
- Data Security
We take reasonable measures to protect your personal information against loss, misuse, or unauthorized access.
Since we do not process payments online, no financial data is stored on our servers.
- Data Retention
We retain customer information only as long as necessary for business, legal, or operational purposes. When no longer required, we securely delete it.
- Sharing Your Information
We do not sell, rent, or trade personal information.
Your data may be shared only with trusted third parties who help us operate (for example, website hosting or communication tools), under strict confidentiality agreements.
- Your Rights
You have the right to:
Request access to the personal information we hold about you.
Ask for correction or deletion of inaccurate data.
Withdraw consent for promotional communication at any time.
To exercise your rights, please contact us at:
📧 support@windmilllaundry.com
📞 +264 81 201 2347
- Third-Party Links
Our website may contain links to other websites or services. Windmill Laundry is not responsible for their privacy practices or content.
- Policy Updates
We may update this Privacy Policy periodically to reflect changes in our services or laws.
The most recent version will always be available on our website with an updated Effective Date.
- Contact Us
For any questions about this Privacy Policy, please reach out to us:
📍 Windmill Laundry, Auas Valley Shopping Centre, Windhoek, Namibia
📧 support@windmilllaundry.com
🌐 www.windmilllaundry.com